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Q.
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Who is eligible for CompleteHealth membership? |
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A.
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You and your immediate family are instantly eligible
for the money-saving discounts
on the healthcare products and
services offered through the
CompleteHealth program. No doctor’s exams or pre-existing conditions apply. There are no restrictions on age or health status. Even if you have health insurance, CompleteHealth will help you save even more. |
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Q.
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Who
is eligible to receive
coverage under the AD & D
and Common Carrier Insurance
Plan? |
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A.
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The
accountholder that enrolls in
the CompleteHealth program
(CompleteHealth Member) and
any joint accountholders. |
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Q.
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How does CompleteHealth define immediate family? |
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A.
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We define "immediate family" as you, your spouse, and any children under age 18 who live in your home, or children up to age 23 who are full-time students or otherwise financially dependent. |
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Q.
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How do I know CompleteHealth providers are qualified to serve me? |
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A.
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Every service provider who participates in the CompleteHealth plan is carefully screened, and must show proof of professional certification,
licensing and verification of malpractice insurance coverage, if applicable. |
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Q.
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What if I have questions about my CompleteHealth membership? |
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A.
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We are always here to answer any question you may have. Just call the CompleteHealth member service line at 1-800-493-9103 any time. We’ll be delighted to help you. |
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Q.
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What if I am not happy with my CompleteHealth membership? |
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A.
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We’re confident that you’ll be very happy with the savings and services that CompleteHealth provides. However, if you wish to cancel your membership for any reason, simply
notify us in writing and
return your cards to:
CompleteHealth Customer
Service
3 Gresham Landing
Stockbridge, GA 30281
We will cancel your membership at the end of the month
following receipt of your
membership cards. |
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